Description
AllyCare is a comprehensive support and maintenance service for NetAlly's Network Tools and AirMagnet® software that offers significant value over standard warranty. Membership of AllyCare can be purchased as either a 1-year membership or the value-added 3-year membership rate.
Members enjoy the following privileges:
- Reduced risk by providing hardware repair or replacement services should the unit malfunction or be accidentally damaged
- Major software version upgrades, minor updates, and firmware updates to ensure the solution's functionality is extended
- Priority response to technical support calls with online case submissions and the ability to track progress and escalation online
- Access to a searchable knowledge base for rapid problem identification
- Members-only promotions and programs that add value to your purchase
- Access to online training modules, tips and tricks and product boot-camps that enable you to maximize the value of your product investment
- Provides reliable support to resolve all your technical issues
- New Releases Update service included to resolve your problems