Description
Overview
When you can't afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You'll get remote technical assistance to help you resolve problems. Then, if needed, we'll ship you a replacement unit within the next business day - along with a prepaid waybill to ship back your defective unit.
Benefits
Get a replacement unit the next business day: Don't lose time to unexpected hardware defects or issues. HP Hardware Support Next Business Day Advance Exchange Service delivers replacement products or parts the next business day.
Freight costs paid by HP: HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.
Cost-effective, reliable solution: A convenient and cost-effective alternative to onsite support, HP Hardware Next Business Day Advance Exchange Service provides a fast and reliable service exchange for eligible products.
Features
Remote problem diagnosis and technical telephone supportPrepaid shipping label, materials, and instructions
Convenient door-to-door service
Next Business day exchange
- Helps you make an intelligent investment decision regarding the future of your equipment
- Hardware Support service included to resolve your problems
- On-site support helps you limit any downtime to the absolute minimum
- Provided Support : Hardware Support,Remote Diagnosis,Parts Replacement,Remote Technical Support,Preventive Maintenance,Phone Support
- Manufacturer Website Address : http://www.hp.com
- Service Description : 9x5xNext Business Day
- Service Location : On-site
- Product Type : Warranty
- Service Duration : 4 Year
- Manufacturer : HP Inc.
- Service Main Type : Exchange
- Service Response Time : Next Business Day - Exchange
- Service Characteristic : Parts & Labor
- Service Name : Care Pack - Extended Warranty
- Service Sub Type : Physical,Electronic