Dell ProSupport delivers proactive IT support that is fast and easy.
Access to a Dedicated Dell Technical Account Manager (TAM) Escalation management to provide a single point of contact Monthly reports delivered throughout the term of the support contract 24x7x365 direct access to in-region ProSupport engineers Next business day on-site support Single source for both hardware and software issues Collaborative support for 3rd party software SupportAssist technology for:
Automated proactive issue detection and alerts
Automated case creation
- Gives you complete peace of mind and confidence in your results
- Features Troubleshooting service that helps you handle any mishaps
- Get valuable support at your doorstep without traveling one bit
