Description
The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need. Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.
Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
- 24/7 Immediate Technical Support Availability and Response Objective
- Predictive hardware anomaly detection
- CloudIQ health and cybersecurity monitoring & analytics
- Service Account Manager
- Proactive system maintenance and more
- Proactive system maintenance and more NOTE: Many features of ProSupport Plus for Infrastructure require connectivity to Dell via secure connect gateway technology