Description
Overview
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it-so you can get back to work.
Benefits
We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Features
Remote problem diagnosis and supportNext business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Defective media retention
- Protects your investment and adds value with increased reliability
- Remote Diagnosis service included to resolve your problems
- On-site support provides fast and easy approach to solve the issues
- Provided Support : Remote Diagnosis,Defective Media Retention,Escalation Support,Online Support Tools Access,Repair,Remote Technical Support,Parts Replacement
- Manufacturer Website Address : http://www.hp.com
- Service Description : 9x5xNext Business Day
- Service Location : On-site
- Product Type : Service
- Service Duration : 3 Year
- Manufacturer : HP Inc.
- Service Main Type : Maintenance
- Service Response Time : Next Business Day - Parts and Labor
- Service Characteristic : Parts & Labor
- Service Name : Care Pack - Extended Service
- Service Sub Type : Physical,Electronic