Description
Overview
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it-so you can get back to work. Preventive Maintenance Kit Replacement service are included in defined times.
Benefits
We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
SMK replacement included: Defined times of onsite Preventive Maintenance Kits are included.
Features
Remote problem diagnosis and supportNext business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Replacement of Preventive Maintenance Kits
- Features Phone Support service that helps you handle any mishaps
- On-site support guarantees quick solutions with on-site availability of experts
- Provided Support : Phone Support,Parts Replacement,Repair,Defective Media Retention
- Manufacturer Website Address : http://www.hp.com
- Service Description : 9x5xNext Business Day
- Service Location : On-site
- Product Type : Warranty
- Service Duration : 3 Year
- Manufacturer : HP Inc.
- Service Main Type : Maintenance
- Service Response Time : Next Business Day - Parts and Labor
- Service Characteristic : Parts & Labor
- Service Name : Care Pack Hardware Support with Defective Media Retention and Maintenance Kit Replacement - Extended Warranty