Description
Basic - Shared Support Service provides remote assistance and limited onsite support for your covered HP hardware and software, helping you to improve production uptime. You must have a minimum of two Technicians Certified on Level 2 Operator training. Level 2 Operator training will train your staff in the technical knowledge required to handle many of your support needs.
- Protects from breakdown after the manufacturer's warranty expires
- Features Parts Replacement service that helps you handle any mishaps
- Provided Support : Parts Replacement,Repair,Defective Media Retention,Hardware Support,Remote Diagnosis
- Manufacturer Website Address : http://www.hp.com
- Service Description : 9x5xNext Business Day
- Service Location : On-site
- Product Type : Warranty
- Service Duration : 1 Year
- Manufacturer : HP Inc.
- Service Main Type : Maintenance
- Service Response Time : Next Business Day - Repair
- Service Characteristic : Parts & Labor
- Service Name : Care Pack Plus Service Plan Hardware Support with Defective Media Retention - Post Warranty