Description
We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver.
Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.
You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.
- Helps you make an intelligent investment decision regarding the future of your equipment
- Phone Support service included to resolve your problems
- Provided Support : Phone Support,Repair,Parts Replacement,Software Support,Escalation Management,Case Management,Technical Account Manager,Reporting
- Manufacturer Website Address : http://www.lenovo.com/ca/en
- Service Description : 24x7
- Product Type : Warranty
- Service Duration : 3 Year
- Manufacturer : Lenovo Group Limited
- Service Main Type : Maintenance
- Service Characteristic : Parts & Labor
- Service Name : Premier Support - Extended Warranty (Upgrade)
- Service Sub Type : Electronic and Physical